Caller
My check-engine light came on this morning.
AI
AI agent
I can get a few details for the service team.
Talk to Clara
Hi, this is Clara with RevSystems. Who am I speaking with?
Ask Clara anything about RevSystems.
Talk to Clara“How would you handle my calls?”
Choose what your agent asks, in what order, and which next step follows the result.
Connect the caller, book a service appointment, or take a message based on the route you configure.
A qualification result can connect the call, book an appointment, or take a message. In this example, book an appointment is selected.
See calls, messages, handoffs and appointments organized in one place.


Configure the vehicle and service details your shop needs, test booking and handoff paths, and keep callers from trying the next shop.
Add the business details, services, voice, and greeting callers should hear.
Choose qualification criteria, outcomes, booking, handoff, and message-taking behavior.
Use your RevSystems number or forward an existing line, then verify the full path with a test call.
Use configured intake to capture the details your advisors need, then connect, book, or save the request for follow-up.
Give every caller a responsive first point of contact while advisors and technicians stay focused.
Capture vehicle, service need, timing, tow status, or another detail that changes the next step.
Connect priority calls to a service advisor, manager, or preferred line with a prepared fallback.
Check real-time availability and create a confirmed appointment when booking is enabled.
Capture vehicle details, request, callback preference, intended recipient, and timing.
Review calls, outcomes, messages, bookings, handoffs, and reports in Agent Center.
Explore how RevSystems adapts screening, routing, booking, and follow-up to each industry.
Straight answers, grounded in how RevSystems works today.
Explore the documentationYes. RevSystems can answer inbound shop calls 24/7 and follow the intake, routing, booking, and message paths your business configures.
Yes. Vehicle year, make, model, service need, timing, or another decision-driving detail can be among the ordered criteria you configure.
Yes. A configured result can attempt a prepared live handoff to an advisor, manager, or preferred line, with a fallback if no one is available.
Yes, when Calendar & Booking is connected and enabled. The agent checks current availability before creating a confirmed appointment.
Yes. Keep your public line and forward voice calls through its current provider to the active RevSystems number, then test both paths before launch.
No. RevSystems handles the phone interaction and configured next step. Diagnosis, safety guidance, repair authorization, pricing, and estimates stay with your shop.
Set up your AI receptionist, test the service and booking paths, and give the next caller a clear route into your shop.
Your setup stays yours to review before it answers real calls.