Caller
I’m calling about a new project.
AI agent
Absolutely — let me get a few details.
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Stop losing jobs to missed calls.
24/7AI receptionist answers every call
BooksAppointments + reminders
RoutesService and urgency routing
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Talk to Clara
Hi, this is Clara with RevSystems. Who am I speaking with?
Ask Clara anything about RevSystems.
Talk to Clara“How would you handle my calls?”
Every caller takes the right path.
Choose what your agent asks, in what order, and what happens next.
Your criteria. Your order.
- Service needCaptured: “New project”
- UrgencyCaptured: “This month”
- Service areaCaptured: “In range”
You choose what happens next.
Connect the caller, book an appointment, or take a message based on the route you configure.
A qualification result can connect the call, book an appointment, or take a message. In this example, book an appointment is selected.
Qualification result
- Connect the callRoute directly to your team or preferred line.
- Book an appointmentSchedule on your calendar with real-time availability.
- Take a messageCapture details and deliver to your team.
Every conversation becomes something useful.
See calls, messages, handoffs and appointments organized in one place.
Call outcome captured
Everything organized for your team
Appointment appears automatically
A better front door for every service call.
Configure the details your team needs, test the path, and keep missed calls from turning into lost jobs.
- Tell your agent about your business
Add the business details, services, voice, and greeting callers should hear.
- Configure call handling
Choose qualification criteria, outcomes, booking, handoff, and message-taking behavior.
- Take your number live
Use your RevSystems number or forward an existing line, then verify the full path with a test call.
Answer the call while the work keeps moving.
Give dispatchers and crews structured outcomes without forcing every caller through the same path.
- Always-on reception
Give every inbound caller a responsive first point of contact, even when your team is busy.
- Configured qualification
Choose two or three ordered criteria and the questions your agent uses to capture each answer.
- Prepared live handoff
Connect callers to a ready destination with an intentional fallback when no one is available.
- Real-time booking
Check current availability and create a confirmed appointment when booking is enabled.
- Structured message taking
Capture the request, caller details, callback preference, recipient, and urgency when provided.
- One organized Inbox
Review calls, outcomes, messages, bookings, handoffs, and follow-up indicators in Agent Center.
One system. Built around the calls you get.
Explore how RevSystems adapts screening, routing, booking, and follow-up to each industry.
Built around the calls your team gets every day.
Configure simple, testable call paths for the way your operation actually runs.
Explore the documentationCan the agent check whether a caller is in our service area?
Yes. Service area can be one of the two or three ordered qualification criteria you configure, with a clear caller-facing question and pass rule.
Can different service requests take different next steps?
Qualification and outcomes are configured separately. After the criteria produce a result, the next prepared action can connect the call, book an appointment, or take a message.
What happens when no one can take a live handoff?
You can prepare a fallback such as message taking. Test the available and unavailable handoff paths separately so callers always reach an action your team is ready to support.
Can the agent book against current availability?
Yes, when Calendar & Booking is connected and enabled. The agent checks current availability before creating a confirmed appointment instead of treating spoken agreement as proof of a booking.
Can we keep the number customers already know?
Yes. Keep the existing line active and configure voice-call forwarding through its provider to the active RevSystems number. Test both the direct RevSystems number and the forwarded path before publishing.
What does my team see after the call?
Inbox can show the completed outcome, caller details, booking or handoff status, saved message details, the Call Report, and any follow-up indicators supported by that call path.
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Give every new caller an answer and every useful request a place to go.
Your setup stays yours to review before it answers real calls.