Caller
I’m a resident and the heat is not working.
AI
AI agent
I can get a few details for the property team.
Talk to Clara
Hi, this is Clara with RevSystems. Who am I speaking with?
Ask Clara anything about RevSystems.
Talk to Clara“How would you handle my calls?”
Choose what your agent asks, in what order, and which next step follows the result.
Route the call, book a leasing appointment, or take a message based on the path you configure.
A qualification result can connect the call, book an appointment, or take a message. In this example, connect the call is selected.
See calls, messages, handoffs and appointments organized in one place.


Configure the resident and leasing details your team needs, test the routing paths, and forward your line when you are ready.
Add the business details, services, voice, and greeting callers should hear.
Choose qualification criteria, outcomes, booking, handoff, and message-taking behavior.
Use your RevSystems number or forward an existing line, then verify the full path with a test call.
Use configured screening and outcomes to separate routine inquiries from calls that need a faster next step.
Give residents, prospects, owners, and vendors a responsive first point of contact when your team is busy.
Capture caller status, request type, urgency, or another criterion that actually changes the next step.
Connect a configured urgent call to an on-call or preferred line with a prepared fallback when no one is available.
Check real-time availability and create a confirmed tour, leasing call, or follow-up when booking is enabled.
Capture the property, request, caller details, callback preference, recipient, and urgency when provided.
Review calls, outcomes, messages, bookings, handoffs, and reports in Agent Center.
Explore how RevSystems adapts screening, routing, booking, and follow-up to each industry.
Straight answers, grounded in how RevSystems works today.
Explore the documentationRevSystems can act as an AI first point of contact for inbound property calls, including resident, leasing, owner, and vendor inquiries. You configure the questions and the next actions your operation is ready to support.
Yes. Caller status can be one of the two or three ordered criteria you configure, along with request type, urgency, property, or another decision-driving field.
Yes. A configured result can attempt a prepared live handoff to an on-call or preferred line. If that handoff is unavailable, you can prepare a fallback such as message taking.
Yes, when Calendar & Booking is connected and enabled. The agent checks current availability before creating a confirmed appointment.
No. RevSystems handles the phone interaction and configured next step. It does not replace your property management system, maintenance platform, or emergency-response procedures.
Yes. Keep the public line active and forward voice calls through its current provider to the active RevSystems number, then test both the direct and forwarded paths before publishing.
Set up your AI receptionist, test the leasing and maintenance paths, and keep the next important call from disappearing into voicemail.
Your setup stays yours to review before it answers real calls.